£3.99 postage and packing per order. You can have as many items as you want per order. This is for anywhere in the UK, and Northern Ireland, Scottish Highlands, Isle of Man, Isle of White, Channel Islands.
If you request for the parcel to be left in place of your choice (ie behind side gate or in garage or shed) we cannot be responsible for any loses. Parcels are now tracked.
(Delivery is usually within 2 working days but not guaranteed. Islands and Highlands sometimes take a little longer).
EXPRESS NEXT DAY GUARANTEED:
All Orders Must Be Received Before For This Service. £7.99 postage and packaging per order. You can have as many items as you want per order. Parcels are only sent out on normal working days.
Goods are delivered Monday - Friday. (excluding bank holidays and weekends) by next day. I.E. if you order Friday before delivery is on Monday. Order Monday to Thursday before delivery Next day. (Note when wanting next day please ensure we have a phone number we can contact you on, we welcome mobile numbers too.)
Please note: If you ordering Friday and want goods Saturday, you need to select Saturday Delivery on the drop down box. See below.
This service is for UK main land only.
Please note: For any orders in the Highlands and Islands, including Isle of Wight/Man, Northern Ireland please see “Outside UK Mainland” below.
All express orders are signed for but if you request for the parcel to be left in place of your choice (ie behind side gate or in garage or shed) we cannot be held responsible for any loses.
EXPRESS SATURDAY DELIVERY: If you order on a Friday and require Saturday Delivery (normally AM) this is chargeable at £17.00 postage and packaging per order. You can have as many items as you want per order. This service is for UK main land only.You can have as many items as you want per order.
Please note: We cannot offer this service to OffshoreIsland, Southern or Northern Ireland, ScottishHighlands, Channel Islands or European orders.
Southern Ireland now has it's own rate of £9.99 postage and packing for 1 to 2 items and £15.99 postage and packing for 2 and over items. This service can take up to 5 days. Please make sure you select correct drop down box as this will delay us sending.
OUTSIDE UK MAINLAND EXPRESS:
For areas outside UK Mainland e.g. Northern Ireland, Scottish Highlands and Islands, Channel Islands £9.99 postage and packaging per order. But this is not a Guaranteed Next Day. These orders can take up to 3-4 days. So sometimes you are better off with Standard Delivery for these destinations, just let us know you need the goods quick in the comment box in the shopping cart and we will make every effort to have your order sent quickly.
Please Note:Southern Ireland now has it's own rate of £9.99 for 1 to 2 items and £15.99 for 2 and over items. See Above.
We now send goods to Europe. We use a standard over land service which can take up to 2 to 8 days. The cost is £19.99 postage and packing per order and you can have up to 10 kg sent in one order. Please select Europe 2-8 Day Delivery £19.99.
We deliver to Belgium, France, Germany, Luxembourg, Netherlands, Denmark, Finland, Italy, Spain, Sweden, Austria, Portugal, Norway, Switzerland.
We are very sorry any countries not above are not included at above rates. Cyprus, Malta And Gibraltar are one of the most costly to send to and can not be included in the European Service. If you know a service you can get cheap rates with please let us pick the order and you can arrange collection.
OUTSIDE EUROPE WORLDWIDE SHIPPING:
At present we only ship within UK and the European Community from our web site, this is because we are heavily committed to our home and Euro orders and the time involved with overseas is far beyond what we are geared to do.
However if you require worldwide delivery we are willing to pick and have the parcel ready for collection by a courier working on your behalf. But we will want you to take full responsibility for the carriage costs with your courier, duty, customs forms etc and if needed the chasing of none delivered parcels. This has the advantage of you having complete control over your parcel in your own country because you will be dealing with the courier you have chosen direct.
Please select Worldwide for your collection on the postage dropdown box. We will have the order picked; We Will then charge for the goods only and then inform you when the goods are ready.
We do not have a collection facility so any returns please pay to post to:
We reserve the right to charge postage costs to send exchange goodsto you, but we will endeavor to waiver these costs if the garments are neatly folded back in their original packaging.
Refunds and Exchanges
Within 14 days of receipt.
If you find the garment to be the wrong size or unsuitable we will refund the full costs of the garment (excluding the postage and packing) or exchange (subject to availability), providing the original packaging is present and the garment is unworn and in a resalable condition with labels and tags.
If you find the garment to be faulty or you have been sent the wrong size/garment we will refund the cost of the garment and your returning postage or exchange (subject to availability). Please obtain proof of posting.
In the event of ordering the wrong size/garment we will gladly exchange (subject to availability) providing the original packaging is present and the garment is unworn and in a resalable condition, with labels and tags and are returned within 14 days of receipt. We will send the exchanges out free from postage costs. The returning postage costs are the customer’s responsibility. Please obtain proof of posting.
We will try to complete refunds/exchanges as soon as we can. Please allow 5 working days from receipt of return.
All We Need For Returning Parcel
We need your transaction number on your receipt or the receipt itself or a copy. Your name and address and contact details, and what action you would like us to take, exchange, refund.
Any Questions please ring us on 01268 779933.
Shop, Mail Order and Enquiries: (01268 779933) fax: (01268 778860)
Shop opening hours
: Mon / Sat 9am - 6pm. Sun = 10am - 4pm