Store Locations

01268 779933

Search:
Choose a category...


*CORONA VIRUS* Important update* Unfortunately we are running with fewer staff members for safety reasons due to the COVID situation. Unfortunately some deliveries may be delayed, We would like to thank you for your patience at this time.
Any Enquiries Call 01268 779933 or email order@sizedwell.co.uk 

Please provide email and mobile numbers where possible so that tracking information can be provided.

Delivery Information


STANDARD DELIVERY: UK MAINLAND - 48 Hour Royal Mail Tracked Service.

Our Standard postage and packaging cost £3.99.  This excludes Scottish Highlands, Republic Of Ireland, Northern Island Or The Channel Islands. The delivery is with DPD and they will contact you with an approximate time for delivery. The parcels need to be signed for, however you can request the parcel to be left in a safe place, i.e. the garden shed or in the porch, but we cannot take responsibility for any losses.

FREE STANDARD DELIVERY: UK MAINLAND - 48 Hour Royal Mail Tracked.

Our Standard postage and packaging is free if you spend over £50. This excludes Scottish Highlands, Republic Of Ireland, Northern Island Or The Channel Islands. The delivery is with Royal Mail and they will contact you with an approximate time for delivery. If the parcel weighs more than 2kg the parcel will be dispatched with DPD and the parcels need to be signed for, however you can request the parcel to be left in a safe place, i.e. the garden shed or in the porch, but we cannot take responsibility for any losses.


Royal Mail 24 Express - UK Mainland £4.99.

Royal Mail 24 Express costs £4.99.  Please provide email and mobile numbers where possible so that tracking information can be provided, Royal mail will contact you with an approximate time for delivery. The parcels need to be signed for, however you can request the parcel to be left in a safe place, i.e. the garden shed or in the porch, but we cannot take responsibility for any losses


DPD Next Day- UK Mainland £6.99

Our DPD Next Day postage costs £6.99. All orders must be received before 2pm. Please insure you have provided us with an up to date phone number in-case we need to contact you. When the parcel has been collected by DPD, they will get in contact with you via email or phone to inform you of when the parcel will be delivered. The parcels need to be signed for, however you can request the parcel to be left in a safe place, i.e. the garden shed or in the porch, but we cannot take responsibility for any losses. *Some Parts of the UK will not be delivered next day but will take 2 days*

DPD Saturday - UK Mainland  £9.99 

Our Saturday postage and packaging cost £9.99. All orders must be received before 2pm on Friday. Please insure you have provided us with an up to date phone number in-case we need to contact you. When the parcel has been collected by DPD, they will get in contact with you via email or phone to inform you of when the parcel will be delivered. The parcels need to be signed for, however you can request the parcel to be left in a safe place, i.e. the garden shed or in the porch, but we cannot take responsibility for any losses.*Some Parts of the UK will not be delivered next day but will take 2 days*

Please note: We cannot offer this service to Offshore Islands, Southern or Northern Ireland, Scottish Highlands, Channel Islands or European orders.


TWO DAY COURIER SERVICE: SCOTTISH HIGHLANDS, NORTHERN IRELAND, REPUBLIC OF IRELAND, CHANNEL ISLAND AND ISLE OF MAN.

Two Day Courier Service cost £9.99 postage and packing for as many items you would like to order. Please make sure you select correct drop down box as this will delay us sending the parcel to you. When the parcel has been collected by DPD, they will get in contact with you via email or phone to inform you of when the parcel will be delivered. The parcels need to be signed for, however you can request the parcel to be left in a safe place, i.e. the garden shed or in the porch, but we cannot take responsibility for any loses.

EUROPE ZONE 1: GERMANY, NETHERLANDS, DENMARK, FRANCE, BELGIUM, LUXEMBOURG, ITALY AND SPAIN

Europe Zone 1 Cost £9.99 postage and packing for as many items you would like to order and takes between 3 to 8 working days for delivery. Please make sure you select correct drop down box as this will delay us sending the parcel to you. When the parcel has been collected by DPD, they will get in contact with you via email or phone to inform you of when the parcel will be delivered. The parcels need to be signed for, however you can request the parcel to be left in a safe place, i.e. the garden shed or in the porch, but we cannot take responsibility for any loses.

EUROPE ZONE 2: PORTUGAL AND POLAND

Europe Zone 2 Cost £15.99 postage and packing for as many items you would like to order and takes between 3 to 8 working days for delivery. Please make sure you select correct drop down box as this will delay us sending the parcel to you. When the parcel has been collected by DPD, they will get in contact with you via email or phone to inform you of when the parcel will be delivered. The parcels need to be signed for, however you can request the parcel to be left in a safe place, i.e. the garden shed or in the porch, but we cannot take responsibility for any loses.

For all other European countries, please get in contact for a quote on delivery before ordering as other costs may apply.

Please be aware that our parcels are only collected Monday - Friday. If you order after 2pm on a friday, your parcel may not be disptached until the Monday. Thank you.

Return Details

RETURNS ADDRESS:

If you need to return goods to us for a refund or exchange please post back to address below.


Sizedwell Clothing Ltd,
40 Stadium Way,
Benfleet,
Essex,
SS7 3NZ.


Tel 01268 779933

e-mail
order@sizedwell.co.uk



REFUNDS:

Please return your items in their original packaging, unworn and with all tags attached within 14 days of receipt if you require an exchange or refund.


If you find the garment to be the wrong size or unsuitable we will refund the full costs of the garment (excluding the postage and packing) or exchange (subject to availability), providing the original packaging is present and the garment is unworn and in a resalable condition with labels and tags.

 

If the garment that you buy is faulty, or you have been sent an item that is different to the item that you ordered, when you return the item for refund or exchanges, the postage costs will also be refunded to you.

 

Please note: Due to Health and Hygiene we cannot accept back any underwear at all. We can also not accept back socks that have been removed from their labels or packaging.

 
EXCHANGES:

In the event of ordering the wrong size/garment we will gladly exchange (subject to availability) providing the original packaging is present and the garment is unworn and in a resalable condition, with labels and tags and are returned within 14 days of receipt. We will send the exchanges out free from postage costs. The returning postage costs are the customer’s responsibility. Please obtain proof of posting.


We will try to complete refunds/exchanges as soon as we can. Please allow 14 working days from receipt of return.


ALL WE NEED FOR RETURNING PARCEL:

We need your transaction number on your receipt or the receipt itself or a copy. Your name and address and contact details. Finally what you would like done, exchange, refund.

URGENT RETURNS:

If you need to receive a replacement/exchanges urgently and want us to send goods before we receive returns we will have to charge for the items being sent out and refund returning items when they arrive here. This applies even if we are at fault.